About Us

Our opening hours
are as follows:
Open 7 Days
Monday – Friday: 8:30 am to 5 pm
Sunday: 9 am to 2 pm
Saturday: 9 am to 5 pm
You can call us on 02-89129820 to make an appointment or alternatively book it online. If you have any feedback please feel free to fill out the form on the Contact Us page.
For after-hours emergencies, please contact 000.
Our Management Staff

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Our Nursing Staff

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PATIENT INFORMATION
CONSULTATION INFORMATION
- Standard consultation is around 10 minutes.
- Long consultations are available upon request.
- Home visit available under specific circumstances subject to doctor’s approval.
- Please let reception know upon booking if an interpreter is needed for the consult.
FEES
CONTACTING YOUR DOCTOR
As a bulk billing practice, we offer bulk billing for all patients holding a valid medicare card when patients require GP services.
For patients without Medicare or eligible private health insurance, our fees are $60 for a standard consultation and $90 for the first visit and long consultations. Fee is payable on the day at the reception.
Our doctors DO NOT consult over the telephone. A message will be taken when a patient calls with an enquiry and an answer may be relayed for simple matters.
Of course, in medical emergencies or urgent circumstances, calls will be put through to your doctor.
PATHOLOGY TESTS
Our practice has Laverty Pathology on site. We offer:
- Blood sample collection (Monday to Friday 08:30 am to 12:30 pm)
Our doctors do not discuss test results with patients over the telephone unless they deem it necessary. To review/receive your results an APPOINTMENT is required.
IMMUNISATION
Government funded Childhood Immunisations are available at the clinic.
Free Flu Vaccine is available for all people from pregnant women, people ( adults and children) with chronic medical conditions (e.g. asthma, diabetes) and Indigenous people. Please discuss with your doctors about other vaccine requirements.
HEALTH INFORMATION
All your medical records are confidential. One core policy in this practice is to maintain security of personal health information at all times. This information can only be accessible for authorised staff. You have the right to access your medical information under the Federal and state privacy law. Please ask your doctor for more information.
FEEDBACK
We value feedback from any person visiting our clinic. You suggestions, remarks and thoughts would be greatly appreciated.
If you have any complains, please talk to the clinic manager, and we well endeavour to address you concerns.
Privacy & Confidentiality
Your medical records are a confidential document. It is part of the policy of Austral Health Medical Centre to maintain the security of your personal health records. Only authorised staff have access to this information.